PNO opens new workshop and depot in Malmö
New venture in Malmö – with the customers in focus
PNO invest to increase their customer service with a new workshop and depot in Malmö. We will offer full service with washing and also inspection on site. This means that the PNO expands to four workshops in Sweden and six service depots.
When other cut costs, we invest, says Jacob Lee Ørnstrand CEO at PNO. We follow our vision to be the leading and most influential company in the industry with a focus on the daily service to our customers.
– We want to strengthen the contact to our customers in Malmö and build relationships with them in the same way as we have done in Helsingborg, Jonkoping and Gothenburg. By listening to our customers, we understand that there is a great need for a full service repair shop in Malmö and of course we want to be able to contribute to this, says Martin Nielsen, who is technical director at PNO.
The new workshop is 1600 square meters workroom with inspection of heavy vehicles, repair, service, own laundry, tire management and sales and a large stock of over 2700 parts. There are 11,000 square meters of land around the workshop that will serve as a trailer depot and this is much larger than the current one in Malmö.
– We are always available to our customers. Until 21:00 our workshops are staffed with experienced people and 24 hours a day, our dedicated colleagues at the Trailer administration help and guide our customers via our 24 | 7 technical service support. Our mobile workshops are always ready to handle breakdowns on the road or provide service to the trailers out at the customer on site. We are there to keep our customers rolling, says Martin Nielsen.
The investment is part of a long term strategic plan. We plan to open the new workshop the 1st of June this year with brand new facilities.
– When the shop is open, we expect to have hired 15 new employees to the PNO-family and therefore we start immediately with the recruitment where we search for working foreman, customer receivers and mechanics, concludes Martin Nielsen.
Welcome to visit us at our new workshop and depot in Malmo this summer!